Obtaining medical care is permitted during the current lockdowns and restrictions across the country. Healthcare Imaging Services clinics nationwide will continue to operate during this period. If you are unwell with COVID symptoms, have had a COVID test and are awaiting the results or have been advised to self-isolate or had contact with a person who has tested positive to COVID in the last 14 days, please contact us to reschedule your appointment.
If you have any questions please contact us regarding your appointment.
At Healthcare Imaging Services, our number one priority is the health and wellbeing of our people, our patients, and our communities. We know things are uncertain right now, but delaying an imaging test or procedure could have serious health consequences.
Please know that all of our staff, right around the country, are doing all they can to deliver and maintain a safe clinical environment for every patient. We strictly follow the guidance provided by the Australian Government Department of Health and relevant State Departments of Health.
Our sites are still open, and our dedicated people are here to provide the knowledge you need with the care that matters.
If you have any concerns, you should speak to your doctor to discuss your situation. You can also call our sites, and our staff will be happy to answer any question you have.
Please continue to remain safe, wherever you are and remember, we are here for you, no matter what you need, so don’t delay.
Yes, our sites are still open.
Yes, of course. Please contact the site where you had your original appointment, and they will help you reschedule to a location of your choice, provided it offers the same medical imaging services. Please note that not all sites offer the same medical imaging services.
No, not at all. Obtaining medical care is permitted during the current lockdowns and restrictions across the country. We understand this is a challenging and uncertain time. However, delaying an imaging test or procedure could have serious health consequences.
We encourage you to speak to your doctor to discuss your situation.
Feel free to contact any of the sites for questions about the services and safety guidelines we have in place.
No, but please provide as much time as possible so we can offer your appointment to else.
Yes, although we prefer if you attend our sites already wearing one.
If you are unwell or show signs of illness, you must follow current public health directions and have a COVID test. If your medical imaging is urgent and/or you are unwell with COVID symptoms, please present to your closest Emergency Department. Our staff ask screening questions upon your arrival, and if you are unwell, they will require you to show them evidence of a recent negative COVID test before entering.
All staff participate in Infection Prevention and Control training and follow the guidance of the National and State/Territory Health Departments.
Yes, our waiting rooms and facilities are cleaned multiple times each day. Our clinical equipment is cleaned in between each patient use.
Yes. In line with Government guidance, all people attending our sites must provide their contact details using the QR code in our reception areas.