Existing referrers of Healthcare Imaging Services
There are a few methods of accessing patient information at HIS. Please use one of the available options below. If you have any issues, please don’t hesitate to contact us.
If you would like referral pads or a Medical Liaison Officer to visit your practice or any other queries please CLICK HERE.
Enabling better diagnostics, treatment and outcomes
- Connecting you to your patients in real-time, improved quality control, faster report turnaround times.
- Clarity that provides you all the details for greater visibility into your patient. Technology that works for you so you can focus on your patient.
- A suite of tools to help manage your patient’s care.
- Patient centric coordinated care and collaboration among a wide array of care providers.
Online Access to InteleConnect
InteleConnect is a web-based application that provides referring physicians and clinicians centralised and real-time access to patient orders, images and reports through the full cycle of patient engagement.
Download & Install InteleViewer Desktop Application
You can also download and install InteleViewer on your local desktop computer to access patient information.
To download InteleViewer, use the links below.
Windows 32-bit Installer
Download InteleViewer
Windows 64-bit Installer
Download InteleViewer
OSX 32-bit Installer
Download InteleViewer
InteleViewer – HIS Access Instructions
Once you have downloaded and installed the InteleViewer desktop application, please follow the instructions below to add Healthcare Imaging Services.
When installing the application, we recommend following the default setup option:
- Open InteleViewer and click “Edit Bookmarks”
- Then click “Add”
- Enter the QDI server URL: https://pacs.healthcareimaging.com.au
- Tick “custom server name” and enter: “HIS – Healthcare Imaging Services”
- Click “Ok” and you’re done!
IT Support
Healthcare Imaging Services has a team of skilled and dedicated IT staff. You can get in touch with us by either of the following methods
via Phone: 1300 766 109
We also provide remote support through our Remote Support software as well as Inteleviewer (Version: 4-12-1) and Iris Referrer for both PC and MAC. You can download these applications.
InteleViewer
Download for Windows 86-bit
InteleViewer
Download for Mac
Windows 32-bit Installer
Download for Windows
TeamViewer
Download for Windows
InteleViewer
Download for Windows 64-bit
iRIS Referrer
Download for Mac
TeamViewer
Download for Mac
Windows 32-bit Installer
Request Form
MedWay
MedWay is an interactive health management solution that provides secure, online and single-point access to diagnostic results, physician tools and health care services. MedWay prides itself in getting both pathology results and radiology results and images to the medical profession in a timely and efficient manner.
MedWay is a web-based application that provides you with access to your patient’s results as soon as they are available, in real-time and with our mobile app anywhere.
MedWay
One Stop Access
One login and password gives you access to your patient’s pathology and radiology results, existing and prior.
Results in Real-time
Access results as soon as they are available.
Single-click access
Instant access to the results you wish to view.
Hands-free File Management
MedWay handles all file storage and security, providing instant, on-demand access to your patient’s results.
No-hassle start-up
Switching to MedWay won’t require any new equipment, all you need is an internet connection and a browser.
Bandwidth Friendly
MedWay is used by more than 20 major healthcare providers across Australia, so you’re not locked in to a particular provider.
Your choice of internet
The MedWay portal works on Firefox, Safari, Internet Explorer, Chrome and more. High-resolution radiology results are currently available only when using Internet Explorer 7+, but this service is being extended to include other browsers.
MQLink: Electronic Download
MQLink is our proprietary Electronic Data Interchange (“EDI”) software program provided to referring clinicians.
This program enables doctors to automatically download their Radiology results and integrate and embed those diagnostic results into their clinical software using an existing internet connection.
The downloading of results initiated by MQLink can be scheduled to automatically download radiology results at pre-set intervals, or alternatively, you can request an immediate download of radiology results at any time. The downloaded results are stored in a location where your clinical software (such as Medical Director) can access them and import them into it’s database where they become accessible to the practitioner.
- By phone support between the hours of 8:00am and 5:30pm, Monday to Friday (Public Holidays excluded)
- By remote desktop access
To commence download of our MQLink interface software, please select your operating system:
Windows Operating System
NT/200x/XP/Vista/7/8
Apple Macintosh
OSX
Windows System Requirements
- Windows NT / XP / 200x / 7 / 8
- Operating System
- Minimum 20 MB disk space
- Pentium III processor
- Existing internet connection (MQLink will not initiate an internet connection)
- Existing clinical software (MQLink can deliver HL7 data for import)
Apple System Requirements
- Apple Mac OS-X Operating System
- Minimum 4MB disk space
- Existing internet connection (MQLink will not initiate an internet connection)
- Existing clinical software (MQLink can deliver HL7 data for import)
Installing MQLink Package (Ver. 2.8G)
Click on the Download mg28g.exe file to commence the install.
When prompted, select save to store this package on your computer network. When download completes, click open to commence the installation. When prompted contact Imaging IT for required site specific codes. A full set of download install instructions in PDF format is also available to step you through this process.
Remote Support
To initiate the tool that will enable Imaging IT to provide you with remote desktop support for the MQLink product, click on the Initiate Remote Support file and when prompted, click open or run.
The Remote Support file of 2.9Mb will download and run on your computer. You will be shown an ID code and Password to relay to your Support Technician. Contact Imaging IT on 1300 766 109 for assistance.
To Uninstall MQLink from your System
Click on the MQLink Uninstall link and / or contact Imaging IT on 1300 766 109 for assistance.
Installing MQLink Package (Ver. 3.0J Build 1630)Click on the Download MQLink_30J.zip file to download. When prompted, select save to store this package on your computer network. When download completes, clickopen to commence the installation. When prompted then contact Imaging IT for required site specific codes. A full set of Download Install Instructions in PDF format are also available to download to step you through the process.
Download the tool for Remote Desktop support of MQLink
To initiate the tool that will enable Imaging IT to provide you with remote desktop support for the MQLink product, click on the Initiate Remote Support file and when prompted, click open or run. The Remote Support file of 11Mb will download and run on your computer. You will be shown an ID code and Password to relay to your Support Technician. Contact Imaging IT on 1300 766 109 for assistance.
Become a referrer of Healthcare Imaging Services
Thank you for your interest in Healthcare Imaging Services. It is our priority to provide you and your patients with the best possible customer service. Please do not hesitate to contact us with any specific or urgent requests.
Please fill in the form below and we will be in contact within 24 hours.